Ask a Lawyer – “The airline lost my luggage. Is there anything I can do?”

According to the Montreal Convention of 1999, airlines are held liable for damages that have occurred en route or as a result of delayed or cancelled flights, as well as lost or damaged luggage. The convention provides financial compensation, up to approximately $1,700 for luggage that was lost, damaged or delayed. This convention applies to international flights, as opposed to domestic flights.

When baggage is damaged or delayed, the passenger has 7 and 21 days, respectively to make a claim. However, to make a claim for lost baggage, baggage is considered lost after 21 days. After this, the passenger has two years to send a written Property Irregularity Report and file a compensation claim under the Montreal Convention.  

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